Apple has acknowledged a peculiar issue affecting the Apple Watch 9 and Apple Watch Ultra 2, known as the ‘ghost touches’ bug. This issue manifests as taps and swipes being registered on the display even when it is not being touched.
According to an internal memo obtained by MacRumors and sent to Apple Authorized Service Providers, the company is aware of the problem and is actively investigating it. The widespread nature of the issue is suggested by Apple’s attention to it, despite the limited number of reports found online.
The memo specifically mentions that some customers have reported experiencing false touches on the display of their Apple Watch Series 9 or Apple Watch Ultra 2. This indicates that older versions of the wearable are not currently affected.
These ghost touches can lead to unintended consequences, such as initiating phone calls or preventing the entry of the smartwatch’s passcode. While the exact cause of the issue remains unknown, Apple’s memo suggests that force restarting the affected watch and keeping its software up to date may provide some relief.
Users experiencing this issue on their Apple Watch 9 or Apple Watch Ultra 2 may find temporary respite by performing a force restart or a hard reset. However, a permanent fix will likely require a software update from Apple.
Apple has not yet provided a timeline for the release of a fix or disclosed the number of users affected by the bug. We will continue to monitor the situation and update our readers with any official information from Apple.